Frequently Asked Questions
Most frequent questions and answers
Yes, our shea butter is unrefined and 100% organic. No chemicals and no additives. Our shea butter was produced using only water in the extraction process. You can visit our SHOP section to order now.
Our shea butter is yellowish in colour. Sometimes, the colour of shea butter is determined by the shea nut we used. There are some times the shea butter will be ivory yellow. The important thing is that the shea butter is 100% pure and unrefined.
Yes, our customers are spread across Nigeria which made us to partner with some reputable delivery companies in Nigeria. We make sure our products are delivered to our customers on time because timely delivery is our watchword.
In order to build trust with our customers, we have introduced Pay on Delivery (POD) into our payment terms. And we believe you won’t disappoint us when our delivery guy knocks on your door.
Probably, we don’t store any of your credit card information (that’s handled by our payment processor Paystack) and we will never share your personal information with anyone else.
Yes you can. Just make sure you return the product before the 7th day of receiving the product and make sure the product is not tampered with. Our products are of good quality but if what you ordered is not what you get, you can return it.